We have written this blog to share the working idea to fix issues related to Amazon not accepting the invoice. Such kind of situation usually occurs when AMZ (Amazon) finds something wrong. Since this specific online platform wants its associates to be very honest and follow each enforced rule and regulation. Thus violation by sellers means they would be accountable to show complete details of their business.
The invoice demand may cover various aspects ranging from quality to authenticity. Being an Amazon seller, you might have to show the invoice before an item was sold for the first time.
The concern is that what provoked Amazon to ask for invoice frequently. It is important to understand that tends to maintain the peacefulness of the marketplace at all times. It values the transparency between its sellers and consumer at a broad parameter. Thus keeping all invoices is compulsory to let AMZ know that you are sticking to the applied policies.
Usually, buyers fear of getting fake products which would be a complete loss of money. So Amazon takes a deep review and keeps your products in the final list. However, even the authentic invoices need to meet the Amazon standard otherwise it would be rejected.
Let’s know that conditions due to which Amazon asks for an invoice from sellers:
- The invoice request is a common thing but you need to submit it under certain conditions.
- When it finds grievances for item quality
- Sometimes issues appear regarding authenticity
- Another problem is used “sold as new” that comes under product condition
- The availability of items in the form of “not as described”
- The concern regarding item safety
Amazon conducts the verification of product authenticity, much prior in the seller vetting process. Thereafter it asks for invoices and delivers the chain proof as well.
What are the ways through which you may prepare a valid invoice for Amazon?
The first thing is that never provide analyst any opportunity to reject your invoices. You also need to take care of legitimacies of the information that you are providing.
Do consider about the gap and vague info so that analysts may let you go ahead in your task. In case if you see annotation with your account then it is sure that whole selling account may fall under the vulnerable condition.
Thus do prefer to have all the relevant documents so that you may stay confident about the authenticity of your invoice. You may choose to look into the following aspects before making a final submission.
Your invoice must be dated in the last 365 days:
You should be aware of keeping track of a stock that you have bought. It means you need to maintain all current data in quite a proper way.
Those invoices which are old than one year are not accepted under the “inauthentic” complaints. Thus taking care of this particular criteria is also mandatory to let be accepted.
Your invoice must be legible and of high quality:
It is an important aspect that whether your invoice is readable or not. This is true that when examiners will observe the blurred kind of PDFs then it will throw a negative impact on them against you.
Another aspect is that your invoices should look for professionals so that an analyst might locate all the necessary piece of information. Now as far as the logo is concerned then it should not be blurry and also its placement should be at the right position.
This is crucial to adopt that method of representation through which Amazon may consider that your invoice is authentic in all aspects.
Related Blog: Remove Negative Feedback on Amazon
Avoid showing the handwritten invoices:
The handwritten presentation of Amazon is not considered good. In case if your suppliers send any handwritten paper, then the muster won’t be allowed for your Amazon account. Therefore always suggest your supplier that they have to send a typed invoice with clear details of the sale.
Apart from these steps, suppliers must be aware of linking to their website:
The important concern is that do tell your suppliers to link their website on the invoices.
Since the Amazon’s product quality team was not told for this till the recent days but now they want the presence of site linking URL over there.
It is important that all address should be similar as in seller central:
Be confirmed in all possible ways that the address given on invoices is similar to the address in Seller Central. It is the fact that Amazon immediately rejects invoices if any dissimilarity is found. Thus always try to keep the address updated.
Supplier’s address should also be similar to what analysts see online in their searches otherwise they simply classify the invoice under the unverifiable class.
What does the professional website do?
It is significant to be sure suppliers have a professional website through which they are working. Analysts must have the capability to take reviews of all info where you are sourcing your goods.
Those suppliers who have no website should be removed from the available supply chain. Amazon keeps sending messages about the supplier that it cannot be verified as it does have any online information.
Since any authentic business in absence of website is not considered genuine in the eye of Amazon.
Now the quantities should match your sales:
It is too important that quantities on your invoice should match your sales on Amazon.
In case if it varies, then Amazon will straightforwardly reject the invoice that you have provided. Thus from your side, avoid the mistakes as much as possible.
After these, you must carry in your mind that Amazon will definitely try to contact your suppliers directly:
This phenomenon falls under the natural occurrence thus you should be sure that analysts will prefer to contact your suppliers straightaway either by phone calls or online information. Howbeit sometimes, email is also sent to have words with suppliers.
Therefore all piece of information that you have provided on your invoice must be clear. Amazon is too strict in term of its policies implementation. Any violation is not accepted at all.
What action might be taken Amazon if any invoice is not available?
The absence of invoice simply denotes that in future you will have no access to ASINs that they have taken away from you. Further, your capability might be a questionable case to offer documentation for other products listed.
What do you think about the drop shipping?
Generally, drop shippers don’t have invoices before the sale of their products on Amazon. Thus when Amazon suggests them to look ahead of selling, it is not a big deal. The company will look for reviews and finally, it put a request for an invoice.
Again if you lack the presence of proper documentation, then it is going to create a big risk.
What do you say about private labeling?
Never fall into the chaos thinking that though you are private label seller and manufacture the products yourself so Amazon won’t conduct any verification then you are quite wrong here.
You also need to follow the policies that have been put by Amazon. You cannot be an exception at all. Thus try to be aware of all costs to maintain your legitimate image in the marketplace.
These days Amazon has been known to receive various fake and fabricated complaints about orders. Here the presence of automated tools capturing the grievances goes negligible. Therefore analysts ask for the worth accepting documents from prior to resolving the issues associated with Amazon seller account suspension.
What consequence you may have to face if you make an invoice yourself or edit it after taking it from suppliers?
If you opt to present a fake kind of document then you need to be ready to get banned for a longer duration.
All deployed investigators hold a special skill to detect your document deeply. Thus they can easily catch that you have edited the invoice and finally problem will be bound to arise.
Sometimes if you think that self-made invoice will work then here also you are wrong. You may be asked for documentation anytime in all of sudden way. Thus it is quite compulsory to be careful at all times observing all possible perspective. Your honesty is only the way through which you may keep yourself according to the pace of the competitive market.
Amazon is the most reputed e-commerce platform in the current online marketplace. Therefore the association can be maintained only after following all policies otherwise the company is too fast in term of taking strict action. It time-to-time keeps asking for the invoice from Amazon sellers that they receive from suppliers. But it should be quite clear and based on facts without any edition. Any fraudulent may simply lead to the rejection of the invoice. Apart from this Amazon seller account suspension may also occur.
Thus try to be careful as much as possible and in case of need of any help, you may contact us at our given Toll-free number without any delay.