You wake up, you log into Amazon to observe any anyone purchased something off you, and then you notice you can’t log in. Your Amazon Account Locked.
Oh no! You just got to know that your Amazon account locked for safety purposes!
You are now trying to figure out what is it that got your account locked in the initial place.
- Is it because you got a few genuineness complaints?
- Maybe it’s because of account security issues?
- Or maybe, just maybe, you were flagged with an intellectual property violation?
Watching at your Amazon login screen, I know that you feel maltreated, and even betrayed by Amazon.
But you know what; Amazon won’t just freeze your account without any genuine reasons.
So yes, there’s a huge possibility that you actually violated one of their rules, even if it was unplanned. And if was indeed a truthful mistake on your part, then be happy as the reason could have been far worse.
Reason for locked Amazon account:
Someone Was Trying To Hack Your Account
If Amazon gets the smallest clue that your account is compromised, it will lock it down. Some might call this unfair, but this is truly Amazon way of protecting you. By freezing your account, it symbolizes that you, and the hacker, won’t be able to access your account, preventing any illegal use of said account until the issue is resolved. So what would you do if Amazon suspended your account due to account hacking? Well, you send an appeal to the Amazon Seller Performance team. Your appeal must comprise a comprehensive action plan on what YOU aim to do in order to secure your account in the future. Example: updating your virus security, making clear that your Wi-Fi is secure, changing and using a more difficult password, no more using of open Wi-Fi’s, etc.
Violating Amazon Policies and Code of Conduct
Amazon is strict when implementing its policies. And breaking even the simplest ones could have your account frozen.
What are some of these crucial policies/rules you ask?
- Failure to honor your commitment to selling a product
- Failure to maintain correct and current account information
- Constant use of an account that has its seller privileges removed by Amazon
- Seller distortion.
Now in order for Amazon to unfreeze your account, you require to prove to them that you are now conscious of said policies and rules you have violated, confirm that you have taken action to correct the mistake you made, and guarantee that no other violations will be happening in the future.
Using Restricted Products
This has all to do with using “Gated” products.
To give you a quick explanation on what “Gated” brands are; Gated products are brands that need Amazon sellers to inquire for approval from them before they can sell products related to their brand on Amazon.
Anyhow, it is “your” responsibility, not Amazon’s, to ensure what products have been added to their gated list. Brands are added to that list daily, so I suggest that you check the list frequently to be on the safe side.
Now if you had your Amazon account locked for safety purposes because of listing a gated brand, you should… eradicate the listing instantly, and then yes, come up with a comprehensive “I won’t do it again letter”.
Violation of Federal Regulations
This is one of those times where it is excellent for a new seller to read the fine print on what Amazon lets you sell on their platform.
You notice, Amazon strictly states that all products that are sold within its ecosystem match to Federal laws.
This mainly means that you have asked, compelled, or forced anyone within the Amazon ecosystem to get a positive review for your listing.
Before, anyone could manipulate reviews for their listing. But as of October of 2016, Amazon has made compulsory a rule that prohibits any sort of review manipulation.
Steps to recover locked Amazon account?
Follow the mentioned below steps to easily recover locked Amazon Account:
- Initially, login to your Amazon account.
- After fruitfully login go to customer service=contact us=email customer service=something else=my account=other account issues.
- Then you require to just request them to unblock Amazon account.
- Compose the requesting message in your own words & sent it to Amazon from Amazon app.
- Now wait for nearly 4 to 5 days, Amazon will review your account.
- After review, Amazon will unlock your account
By following this process there are 90% of chances to unlock your Amazon account. If you come across any difficulty or unable to recover your lock Amazon Account, then simply dial Amazon Support Number +1 (844) 444-4171 for best assistance under the guidance of professionals who are accessible day & night to assist you with value-added solutions.