If you are looking at this page it is probable that you have searched for the words ‘Appeal the removal of selling privileges‘ as you obtained an email from Amazon who has suspended your account. Amazon will have informed you to search for ‘appeal the removal of selling privileges’ in the Seller Central Help. You must look at the Seller Central Help as it has plenty of helpful information about how to appeal. What The Seller Central Hub doesn’t do is write the appeal for you, that is where Proficient of knowledge and expertise is very useful.
Composing a successful appeal letter and plan of action can be hard especially at a very worrying time for business owners. If you are not a confident writer or are uncertain of what Amazon is inquiring for you must seek help. There are lots of places where you can look for advice including the Seller Central Help & Amazon Seller Account forums.
If you look for ‘appeal the removal of selling privileges’ on the Seller Central Help you will notice a page which has three questions.
1. Why my selling privileges have been removed?
2. What should I do to keep selling on Amazon?
3. How do I compose a Plan of Action?
Why my selling privileges have been removed?
You should understand why your account has been suspended. Amazon will provide you with a list of common reasons why this has taken place and they are divided down into three areas:
1.Bad Performance: Customer metrics (order defect rate, cancellation rate, and/or late shipment rate) do not meet our performance targets.
2.Violation/ Infringement of our Selling Policies/ Guidelines.
3.Violations of our rules/ Policies about Prohibited Content and/or product restrictions.
What should I do to keep selling on Amazon?
This is what you are thinking is the most significant question to answer as you have possibly seen a huge dip in sales for your business and you require to get reinstated as soon as probable.
Amazon is very useful and informs you what steps to take to appeal your suspension – these are mentioned below.
1.Determine why your selling privileges have been removed
Study the notice you obtained from Amazon to decide whether your selling privileges have been removed for poor performance, or for one or more violations of our selling policies and agreements.
2.Evaluate/ Assess your selling practices
Review your customer metrics and recognize those that do not meet our performance targets. Assess your selling practices for those that may result in buyer dissatisfaction and your inventory for items that are in infringement of our policies and agreements.
3. Make a Plan of Action
Make a Plan of Action outlining the steps you will take to correct the problems you recognized in Step 2. Providing an accurate Plan of Action that can effectively address the issues gives your account a better chance of being reinstated.
4.Deliver your appeal to Amazon
Once you’ve made your Plan of Action, deliver it to Seller Performance with your request for reinstatement. The simplest way to do this is to go to the Notification page of the Customer Metrics section of your account, find the notice you obtained about the removal of your selling privileges, and tap the Appeal button. A text box will emerge for you to use to deliver your appeal.
5.Observe your email for a decision from Amazon
After getting your Plan of Action, we’ll inform you of our decision by email, generally within 48 hours. We will review all appeals cautiously; although, submission of an appeal does not assure reinstatement of your account.
How do I make a Plan of Action?
This is what we find Amazon Sellers find the hardest, in most situations the customer has the right plan and authentically does want to correct their mistakes but occasionally it’s a lack of understanding of how to clear the information to Amazon.
Amazon offers examples of a plan of actions. You will require to assemble together your own plan of action which is unique to your business.
Throughout the entire process, you require to memorize that Amazon is only protecting its customers, Amazon does not have any hidden plans and they will always present you with the facts. Therefore it’s significant that you present them with unique facts about your suspension.
Professionals have a much quicker reinstatement time if we put together the appeal letter this is generally within 3 working days but if you have already appealed and are trapped in the ‘circle of automated emails’ because you haven’t addressed Amazons concerns it generally takes 3-5 days depending upon how rapidly Amazon respond and the circumstances of your account.
If you are going to appeal the suspension it’s very significant that you learn from the suspension and run your account properly in the future. Now you recognize what will take place if you do not run your account appropriately and I’m sure you will agree that you do not want to go through this procedure again.
Dial Amazon Support Number for Quality service at a reasonable price:
We specialize in helping Amazon Sellers get their accounts reinstated if you would like a free assessment to see if we can help you please get in touch with us via Toll-Free Amazon Support Number with the experts. We are backed up with a team of certified, trained and knowledgeable professions having several experiences in dealing with Amazon issues. We assure to help instantly to appeal the removal of selling privileges via our valuable solutions. Feel free to be in touch with us; we are accessible day and night to assist you with value-added solutions.