Undoubtedly, it is a very pitiful and stressful experience for an Amazon seller, whose account has been deactivated. Amazon seller account deactivated causes a negative impact on the seller. If you are suffering from all these. You don’t need to worry, we will help you to activate your account again. Firstly you have to understand that Amazon provides an opportunity to Amazon seller whose account deactivated. Only you have to follow this step to get back your account activated.
Firstly you should make clear yourself, why your account gets deactivated? What is the reason behind this? Knowing the reason you will be able to solve easily.
There are some following reason for Amazon seller account deactivated
1- Handling more than one account:
Amazon mention in his policy that you can not operate more than one account. If you will not follow this policy, your account will be deactivated. If you want to operate more than one account you can apply for an exception to this policy. If not applied then your Amazon account will be deactivated.
2- If you are selling a banned item:
Amazon has listed some items illegal to sell. He does not allow that item to be sold on his platform. If you are found to be selling prohibited items, your amazon seller account deactivated. You have to be very careful because the Amazon policy always not remains the same. It changing from day by day. Maybe you have sold an item yesterday and it’s listed as ban item today. So always keep eye on Amazon policy to avoid yourself from account suspension.
3– Forged complaints:
Forged complains are quite baseless. If a customer doesn’t happy with their purchase, he makes a forged complains and this result in the Amazon seller account deactivated. Now there will be a question on your mind. Why deactivated, if the complaint is forged? Let me clear you this is because Amazon cares more about his customer service. Amazon doesn’t want to flaw with his customer.
4- Copyright Infringement:
Every Amazon seller uses its own product brand, logo and images while listing the product on Amazon, but It becomes the matter of copyright infringement. If someone claims ownership of the same item. It becomes very difficult to resolve this issue so Amazon seller account suspended for resolving the dispute.
5– Negative Comments:
Negative feedback is also one of the biggest reasons for the Amazon seller account suspended. You often have seen the negative comment on product listing customers asking for a refund or showing anger and complaints about the product. This results in the breakdown of the growth of business and Amazon deactivate the seller account.
6- Seller policy violation:
Amazon is very strict about his rules and policy. Amazon cares for his customer service and doesn’t want to ditch the customer. If the seller violates its policy then it results in the Amazon seller account deactivated. So read carefully guidelines of Amazon to avoid deactivation.
7- Paid product review:
If you are following the way of a paid product review. You will face deactivation. Amazon tells in his policy that it wants an only real and genuine review. If for boosting your sale, you are paying someone for a positive review. Amazon can take action against you.
8- Suspension if not performing well:
Amazon has some indication that shows your performance. Amazon calculates how you’re performing in these three ways.
Order defect rate (ODR):
The order defect rate should not more than 1 %.
Pre-fulfillment cancellation rate:
It should be more than 2.5%if it will decrease the chances of deactivating account increase.
Late shipment rate:
Late shipment should be more than 4% to avoid suspension.
If you will not perform well in these criteria Amazon deactivates your account.so avoiding the deactivation you have to perform well.
How to activate the account again?
You don’t need to panic for the deactivation of the amazon account. I am going to tell you, what are the step to follow, you can remove Amazon seller account deactivation. Here you need to know Amazon is providing an opportunity to remove deactivation of seller account lets us know step by step.
Understand the Suspension Letter:
Firstly you need to understand, why your account deactivated by Amazon? Then you need to read the suspension letter carefully sent by Amazon. After getting clear the reason for deactivation through suspension letter you can act in the right direction.
Prepare a plan of action:
After going through the suspension letter, you came to know why your account is suspended. You need to design a plan to describe the improvement in your plan of action, which you committed earlier. Ensure Amazon committed mistakes will not occur again. Describe your contribution to growth in the Amazon business. If you are still confused then read some other cases of suspension and follow that to reinstate but your plan of action should be unique to others.
Write an appeal letter for Amazon account suspension:
Amazon sent you a suspension letter specifying a reason. Check the email before writing an appeal letter check your sales history old notification and warning for your sale product after checking the feedback notification order. You will get your weakness to write an appeal letter, describing your work for Amazon, you won a bonus much time and ensure Amazon, you have identified your weakness. Write an appeal letter it is not easy to write but it will be easy from your effort accordingly.
Next is to apply for the Amazon account activated. Now you need to attach an appeal letter, plan of action and suspension letter and also attach others document such as purchasing invoices, certificates, etc. This will help to prove authority.
After completing, now you need to follow up. Amazon will reply within a couple of days. If you don’t get a reply you can contact the Amazon team to follow up. They will provide you full support and information.
Amazon seller account deactivation is a general issue. Many of the sellers suffer daily. Being an Amazon seller you need to very carefully to avoid suspension. Before starting the Amazon selling business read all the terms and conditions very carefully.
Hopes you all have understood very well that why for Amazon seller account deactivated and how can we activate it. Still, you need any assistance regarding the Amazon seller account deactivated you may call us on our toll-free number.
How this article was useful to you please drop a comment below.